Yes, exactly.
And you don’t become a robot. You just come back to yourself.
You also have emotional intelligence technology
it just modifies all the basic reactions, it reformats them.
situations don’t change - you change by opening your heart
people feel it as well and change as well.
maybe you need more time?
I don’t know specific situations, but what happens doesn’t fit the standard logic. But is it necessary? Yes, of course.
But in this context, it’s more important to have a shining heart. 
