Hey @LittleOwl littleowl
So Sam has nothing to do with this SM has no correlation to Venly and its minting services.
If anything this is due to my incompetence, so please accept my sincere apologies; I take full responsibility and accountability for the inconvenience caused. I am very sorry (only saying all this so you know it has nothing to do w/ Sapien- if anything he gave warning of this, but I did not heed).
With that said,
I will also reach out to them (as in Venly Support) and request for them to follow up
Please bare along with me as we wait but rest assured she is already working for you - she works for the purchaser (therefore, âownerâ) as soon as the email is received (which youâve mentioned youâve already so yay)
Thank you