Spring purchase - download link disabled

Hi everyone,

I purchased around 10 ish audio field on spring from Sapien last two years and now literally all of them wen I want to download any of this audio files again download link for all of them say - link disabled !!

So basically all money what I spent on all this files is for nothing because only way to get the audios is if I send message on the forum and ask that someone helps me.

Which is fine as everyone is very helpful but still I don’t feel very comfortable with the fact that for some reason all links are disabled.

Is anyone has the same problem?

What it’s solution to this situation?

Thank you :low_brightness::blossom:

I tried from the emails with the download now button in the old emails 2 years ago and the latest ones, I’m still able to download.

Where are you trying from?

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From USA

My first purchase was 7/20/2022 last 05/09/2024

All of 10 ish audio files - link disabled

All my purchase

Yes I have option button - download - but wen I press it say - link disabled - it shows in attached screenshot above in my post .

You mean your purchase history is gone?

No :-1: have all my purchase and confirmation of purchase in my email but download buttons for each files wen I try to download files again literally all of them say - link disabled

Ok then as mentioned above I’m able to download probably IP issue, try with a VPN and check.

So you saying that my home wireless 🛜 connection what works for everything else is not working in this case ?.

How to do with VPN ?

Wen I try to download any purchases files from Gumroad thy all work .

Only what don’t work is all my purchase from Enlightened state - Physic University and other vendors- all of them don’t work wen I try to download again…

Not sure just suggesting to try, I don’t know about mobile but if you are on computer you can use some free VPN extensions on browsers.

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OMG I contact Spring and thy resend me all digital audios …

:hibiscus::smile_cat: Happy ending :confetti_ball::balloon:

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Woohoo! :partying_face:

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Now only need to find solution for this one - audios from Enlightened state - previous vendors whom don’t have anymore shop active .

Previous purchase audio , Psychic University - download link disabled - and couple other vendors.

Maybe @Rosechalice , @Nice2knowU could give me advice ?.

The 3rd party stores have been disabled for quite awhile now. You will have to go to those vendors for advice.

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@Rosechalice

I did try wen vendors was still available on the forum but no response .
Unfortunately buyers didn’t get option how to contact vendors after shop is closed …

Vendors didn’t leave any emails or other options contact what it makes harder to resolve.

But purchase are made , money is spent and product is unavailable by - disabled link .

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They have patreons and discords and other ways to contact them. Try those first.

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