Hello,
I’m trying to send an nft on venly but they ask me to identify
That’s the first time this is happening to me and i don’t know what to do
I’m not that good with computer and technical stuff so could use some help 
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They usually want a pin number, which you should have set up when you made your account. If you don’t remember your pin, you can email (or text) them to send you a temporary one, which can actually be used as a permanent one.
Yes i know but this time they asked me to indentify first when i pushed enter
Never happened to me…
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What are they asking for?
to indentify myself and follow the next steps
they asked my phone number etc but i have an indian one at the moment
don’t know what to do in one week i’m going back to belgium
i already tried the procedure in the past when trying to send usdc to someone and didn’t succeed
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they should give you a link or qr code so you can confirm your id and a selfie with your phone
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i’m not familiar with qr code
is it trustworthy and easy?
btw i don’t have venly on my phone only on my mac
@King_A @Nice2knowU @Gnosticmedic27 told ya… First it’ll start with the USDC payment then the entire stuff will require KYC.
We don’t know these companies, they aren’t government official sites why should you give them your ID. Your personal information. It’s like Facebook asking you for your ID, well I’m not sure if that’s the case these days with that site… Left long ago.
@RobbyHa get your NFTs outside of that site. See if there’s a way to do it without having to give identification. Perhaps you can get the recovery keys of the actual wallet and just import it to a different software/platform (recommend Enjin wallet) after just create a new MATIC wallet and one by one transfer the NFTs from the old wallet (the one you imported into Enjin) to a new MATIC wallet. Once done get rid of the old wallet.
Edit-
What actions require KYC?
KYC is required for the following actions:
Withdrawing funds from the Venly Market
Transferring native and ERC20 tokens (NFTs do not require KYC)Note: you can still sign up for a Venly Wallet without going through KYC. It’s only required when one of the above actions is performed.
Note: You can withdraw up to 1000 USDC every 30 days without needing to go through KYC. If you want to withdraw more than this amount, you will need to go through the KYC process first.
If you transferring NFTs you don’t need to verify yourself but still get rid of it… Imo
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Thank you!
You mean the pinched. I have it.
I’m a complete noob with computers and technical things. Fro some reason i od’nt understand anything of it
I mean the set of words usually 12-24 in specific order.
in my case it’s asking for indentyfication
maybe it’s because i’m in india
don’t know
It might be because of local regulations or because scamming is a serious problem and you accessing your account from a very different country raises an internal flag in their system that your account might be in possession of scammer who tries to transfer to their own. Literally like a bank seemingly “randomly” asks for PIN on some terminals.
They actually might be required by law to ask for identification depending on the country. Even store your identity on their servers for X years.
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Maybe i have to wait for one week until i’m back in Belgium and try again
I can’t seem to log in with original password neither
Very strange
Only by google
If you tried original password and for some reason made a mistake multiple times, say by using unintentionally wrong keyboard layout for special keys, like US International can lead to confusion for example, then the site can just assume once again scamming attempt and lock your account.
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EU law
KYC regulations are used to confirm the identity of an individual while AML laws are designed to reduce money laundering. These laws are important as a lot of the money that’s laundered in the European Union stems from illegal activity,
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if i decide to indentify is it an easy process?
btw sometimes i encounter problems with my PayPal account also here in india
KYC and account suspicion are different things.
If you log into an account from a different IP or ‘strange’ location, they might have you verify you are indeed the person login into the account by maybe verifying an SMS code sent to your or phone or email.
They are asking you to verify yourself… how do you know prior? How are they comparing the photo they get of you now compared to the photo of you they never had before? they are using whatever it is to try and get customers’ information. Sure it’s regulations but this shouldn’t be applying to you since you are seeking to transfer NFTs, and per their policy, that doesn’t require KYC.
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Usually they compare selfie with photo from ID.
Maybe they need to update policy?