I agree. That’s a legitimate fear, which wants to be better addressed. We still have this confusion, even with experienced members (not even our new friends) who regularly participate here, where this topic is openly discussed. Beyond this little pocket of the Internet, it’s not much discussed.
I have the same challenge with my own websites, where I think I’ve said X message and where my visitors take away B message instead.
FWIW, I find this separation of the Marketplace hard to notice (ETA: especially when I come from an outside link, like from this forum). And I know to look for that separation and I am even a native-speaker of English. I’m sure many visitors to your site don’t have my advantages (in this regard).
Plus I would argue that the variety of Sapien labels and distribution channels sort of primes new visitors to conclude that these might be Sapien products, just with different distribution for Sapien’s own internal reasons.
Fortunately, I know Team Dream to be adaptable. Things like the suggestions above can help you clarify this separation more clearly for all.
ETA: Currently, my suggestions would be:
- Standardize the Sapien categories. For example, change “Advanced Fields” to something like “Sapien Items” so it’s consistent with the existing “Sapien Audios.”
- (At the risk of troubling your vendors) Create your desired separation in the featured sorts on the Morphic Fields landing page of the shop. (Right now, in the “Top Selling Items” sort, your desired separation doesn’t exist. Sapien and Marketplace products are sorted together.