Sapien Shop

Arrived in italy on 21st dec and I havent received it yet. sammy said it must be lost

Sembra ci sia qualche problema da noi?

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I think it was first class ups delivery (if you order 3 at the same time it’s free), and the delivery was about 3 weeks, the first time they recorded the package was on the 12th of Jan I think and it arrived today.

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Il mio l’avevo ordinato il 28 nov e mi é arrivato il 30 dic
Avevi fatto la protezione sul percorso?

Thanks

si

Hai provato a mandare mail o telefonare?
In extremis puoi provare questo sistema :wink:

As I said I asked Sammy who told me that it is likely lost and that he would contact DW for another

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Ok

Is the sapienmed shop down? I cant buy items because the checkout is disabled for me.
weird

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Yeah its glitched atm.
@SammyG

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Seems to be back up now…

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Nop. Still says checkout system disabled.

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Oops you are right, I did not check all the way till checkout…

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yes disabled for a while.
the further out from USA the products get, the more they take forever and start disappearing lol.
But also i think its due to the availability of flights (package transport per country) and workers to continue the process.
It just takes too long and its not a process i can follow after it leaves here.
So just keeping it like this for now and gonna work on the store some more, spruce it up etc.
and by then maybe it would be easier to send packages?
last two weeks, almost all the international addresses they flagged as problematic and to fix it.
then they just were not accepting any change to the address.
and had to refund everyone.
But these were addresses they shipped to last year and people received.
So then… what is the new problem?

Either way, a pause… for a cause.

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In UPS tracking where is showed “Ship to” the adress is not my real adress even if i wrote everything. Its just the area where my home is and Post code.
Did i fk it up or is it normal?

Normal

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Thanks.
I guess its lost then XD

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oh yeh thats normal.
they just put a one word general location on the location side (for the tracking, but they have the whole address).

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I understand. I read and re-read his product descriptions all the time to see if I can see beyond what he can say.

So this is the reason my order got canceled :thinking: no use trying to order from enlightenedstates then?